01. Ensuring compliance with labour laws and collective agreements.

02. Recruitment and selection of staff.

03. Compile the municipality’s Integrated Development Plan.

04. Drafting of employment contracts for employees.

05. Employee benefits administration.

06. Occupational Health and Safety- ensuring a safe working environment.

07. Coordinate and facilitate employee training.

01. Perform SCM related duties for the unit.

02. Management and responsible for all municipal Council Support activities.

03. Promotion of service delivery through Back 2 Basics.

04. Management and provide for secretarial services to Council, its committees, Management and Audit Committee.

05. Develop, update and implement administrative policies and procedure manuals as per need.

06. Ensure the provision of Cleaning Services.

07. Ensure efficient Messenger Services.

08. Management of Reception and Switchboard services for the municipality.

09. Ensuring public participation and ensuring effective Ward Committees.

10. Capacitate Ward Committees and CDWs on regular basis.

11. Management of political offices staff such as the office of the Speaker and Office of the Deputy Mayor.

12. Deal with general administrative work.

01. Stimulate risk awareness.

02. Risk assessment.

03. Risk mitigation.

01. Upgrading and maintenance of IT infrastructure for MSCOA purposes.

02. Develop and implement IT Disaster Recovery Plan.

03. Ensuring connectivity, data integrity and information security.

04. Ensure back-up power supply to IT systems.

05. Monitoring access control (through biometric finger print reader) in Server room, Registry and Cashier.